Customer Support
Context Help
If you lose your way inside our Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A pop-up menu will show up. It includes in-depth information about all the operations that you can perform on that particular page. Each popup shows up on the same page so that you can quickly get back to your work.
Video Tutorials
We have a wide variety of video tutorials illustrating how to work with our hosting Control Panel. They're made for those of you who want to see how things are getting done instead of just reading articles. In this way, everyone can quickly get to know our Control Panel by simply watching our step-by-step tutorial videos.
F.A.Q.
If you can't discover the answer you are looking for, take a glimpse at our comprehensive FAQ database, which contains questions asked by real clients and provides practical solutions. We periodically update our Frequently Asked Questions database with new questions & answers in order to cover all the new additions and innovations related to our platform.
Ticketing System
If you still can't discover the solution you need in the FAQ database either, you can get in touch with our great team of technical support engineers available 24x7 and eager to help you with any issue. Each support ticket you send will be replied to within 60 minutes (the average support ticket response time being approximately 20 mins), so you won't have to wait a long time to get your question answered.